Title: Be Our Guest: Perfecting the Art of Customer Service (Link to Purchase) Author: Disney Institute with Theodore Kinni Disney Institute’s Be Our Guest book was an amazing book to read, especially because I am a Disney kid at heart. I will be transparent and say that I was very nervous to read this book…
Salesforce.org has published their Nonprofit Trends Report (4th ed). Here are 3 of my key takeaways as an operational strategist.
This month, I shared details about my entrepreneurial journey with Smith Strategies & Consulting, as well as provided voice to how we support organizations as Operational Strategist. Take a Listen!
Learn about the new offerings and direction of Smith Strategies & Consulting!
